Privacy Policy

1. Introduction

Welcome to TacticsTier ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Company Information:
Registered Entity: 12157152 CANADA LTD
Operating as: TacticsTier

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information processed securely through Stripe
• Game account information necessary to provide our services
• Communication records when you contact our support team
• Usage data and analytics to improve our services

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Communicate with you about orders, updates, and promotions
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve our services
• Detect, prevent, and address technical issues and fraud

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through our cookie consent banner.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment processing is handled through Stripe with industry-standard 256-bit SSL encryption. We never store your complete payment card details on our servers.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at privacy@tacticstier.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order history and transaction records are retained for 7 years for accounting and legal purposes.

8. Third-Party Services

We may share your information with third-party service providers, including:

• Stripe: Payment processing
• Supabase: Database and authentication
• Google Analytics: Website analytics